All Auriessa orders are carefully processed and shipped from our warehouse in the Netherlands.

• Netherlands & Belgium: 1-3 business days
• Rest of EU: 3-7 business days

Free shipping on orders over €50. A flat shipping fee of €5 applies to orders under €50.

During sale events and new collection launches, there may be a slightly longer processing time.

Returns & Exchanges

We want you to love your Auriessa jewelry. If you are not completely satisfied, you may return your item(s) within 14 days of receiving your order.

• Item(s) must be returned in their original condition and packaging: unworn and with all tags attached.
• Earrings cannot be returned due to hygiene reasons.
• Return shipping costs are the responsibility of the customer.

To initiate a return, please contact us at support@auriessa.com before sending your item(s) back.